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Privacy Policy

INCREMENT P CORPORATION ("the Company") regards the protection of personal information as a critical social responsibility of the Pioneer Group and as an essential requirement for carrying out corporate activities with the trust of the public. The Company gives due attention to appropriate management and use of customers' personal information and conducts the following measures.

  1. Management of Personal Information
    The Company appoints managers responsible for customer information and appropriately manages it in accordance with personal information protection rules established by the Company.
  2. Usage Purposes and Collection Scope
    When the Company has customers provide their personal information, which can include names, addresses, telephone numbers and email addresses, they are informed in advance of the purposes for which the information will be used and where to make related inquiries. The Company collects customers' personal information within an appropriate scope.
  3. Use of Personal Information
    The Company uses the personal information of customers only within the scope of purposes agreed to by the customer.
  4. Ban on Providing or Disclosing Personal Information to Third Parties
    The Company does not provide or disclose customers' personal information to third parties unless there is agreement from the customer, disclosure is requested pursuant to the law or there is some other legitimate reason.
  5. Supervision of Subcontractor
    When the Company discloses the personal information of customers to a subcontractor in order to achieve usage purposes agreed to by the customer, the subcontractor is required by contract to rigorously conduct stringent personal information management at a level equivalent to the Company, and the Company conducts appropriate supervision to ensure this level is implemented.
  6. Maintaining and Improving Information Security
    The Company constantly strives to maintain and improve information security in order to prevent customers' personal information from being leaked, lost or altered, etc.
  7. Training and Awareness-Raising
    The Company conducts training and awareness-raising for all executives and employees to ensure they understand the importance of protecting personal information and handle the personal information of customers appropriately.
  8. Handling Personal Information Disclosure, Revision, Etc.
    When requested by a customer to disclose or revise, etc. his or her personal information, the Company first confirms the identity of the customer making the request and then responds to the request within a reasonable period of time and scope.
  9. Continuous Review and Improvement
    The Company observes personal information protection laws, ordinances and other related rules, and continuously reviews and improves personal information protection measures as social conditions change.

*The Company requests that the personal information of children under 16 years of age only be provided after this is agreed to by the child's guardian.

*If you have questions regarding your own information, please inquire using the contact information for the relevant product.

The Company collects the following information from customers. Usage purposes for the information are also indicated.

Information Registered by Customers Related to Products

Refer to the following for the usage purposes of information registered by users related to products and services.

MapFan Members

MapFan Business Members

MapFan.net

MapFan Navii

Net Shop Owner series, Da Vinci Cart series, Doho@Mail series, iPCOSS

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Information on Purchases Made on the Company's Online Shopping Sites

Refer to the following for the usage purposes of information on purchases made on online shopping sites.

iPC Direct Shop (the Company's online shopping site)

MapFan Online Store (the Company's online outlet for car navigation software upgrades)

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Information Acquired Through Product User Support and Brochure Requests

User Support

The Company sometimes acquires the customer's personal information when the customer makes an inquiry via the phone or email, etc., but even in such cases, the information is not used other than:

  1. To provide support information for the customer.

Brochure Requests

Personal information that is entered when making an inquiry is used for the following purposes.

  1. To enable staff in charge of the product to respond
  2. To obtain statistical information for improving product functions and user guides

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